Frequently Asked Questions
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CarePlus vs Alternatives
CarePlus is typically the better fit when the buyer is evaluating clinic deployment, not just model accuracy on a benchmark dataset.
Choose CarePlus when you need:
- Staff workflow and training for in-office capture during primary care visits
- Licensed ophthalmologist or optometrist interpretation with structured clinical reports
- Quality-program documentation — HEDIS, Star, ECDS-ready structured data
- Multi-site rollout — pooled credits, $100/month add-on sites, optional $400/month camera lease via Complete Bundle
- Predictable pricing and a 90-day pilot opt-out on bundled plans (terms apply)
AI-only vendors may win on algorithm demos alone. CarePlus wins when the decision includes staffing, specialist review, payer reporting, and day-to-day clinic operations.