Frequently Asked Questions
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- Enhancing preventive care capabilities: Enables primary care physicians to perform specialist-level screenings—starting with diabetic retinopathy—during routine visits, improving early disease detection.
- Reducing referrals and delays: Provides remote specialist review within the primary care setting, cutting down the need for separate specialist appointments and speeding up diagnosis and treatment.
- Lowering overall healthcare costs: Early identification and management of conditions help avoid expensive emergency care and advanced-stage treatments.
- Improving patient outcomes: Proactive screening and timely intervention lead to better management of chronic diseases and reduced complications.
- Increasing patient satisfaction and retention: Offering advanced, convenient screenings in familiar settings enhances the patient experience.
- Streamlining workflows: Integrates smoothly with existing clinical processes, minimizing disruption for providers and staff.
CarePlus by HealthOcta is a preventative care platform designed to help primary care providers, health systems, and payers close care gaps and improve population health outcomes. Unlike single-purpose screening tools, CarePlus functions as a connected ecosystem that integrates multiple preventative screenings, specialist reviews, and ECDS-ready reporting into one seamless workflow.
CarePlus allows PCPs to perform screenings—like diabetic retinal exams or cardiovascular assessments—directly in the office during routine visits. Results are reviewed asynchronously by specialists, and structured data is sent back into the EHR and payer systems in formats that count toward Star Ratings, HEDIS measures, and other value-based performance metrics.
In short, CarePlus helps healthcare organizations move from reactive care to proactive prevention—delivering better outcomes, higher quality scores, and more efficient workflows without adding complexity for providers.
Autonomous AI tools can flag possible disease from a retinal image, but they usually stop at the algorithm output. Primary care buyers typically still need:
- A workflow that fits the visit — capture during the appointment, not a separate tool
- Licensed eye-specialist interpretation when payers or protocols require a clinical read
- Structured reports that support HEDIS Diabetes Eye Exam (EED), Medicare Star, and ECDS-ready quality reporting
- Multi-site deployment — pooled credits, add-on site licenses, optional camera lease
CarePlus by HealthOcta is built for that full clinic workflow: in-office non-mydriatic imaging, secure routing, specialist review, and reportable documentation — not image classification alone.
Point solutions often solve one step — camera, AI, or reading — but leave the clinic to stitch together workflow, billing, quality reporting, and multi-site operations.
CarePlus is designed for easier adoption across primary care sites:
- Standard Software — $300/month (12 screening credits, one site license) for clinics with existing cameras
- Enhanced Software — $500/month (20 credits, one site license) for higher volume
- Complete Bundle — $700/month ($300 software + $400/month camera lease) when hardware is needed
- $25 per additional screening credit; $100/month per additional site
- 90-day credit rollover on unused prepaid credits — credits pool across licensed sites
- Fixed subscription fees — not a percentage of your clinical reimbursement
For primary care and multi-site groups, the business case is operational and quality-driven:
- Close care gaps in the visit: Complete diabetic eye exams during routine diabetes appointments instead of relying on separate ophthalmology follow-through
- Move quality measures: Documented screenings support HEDIS EED and Medicare Star performance
- Support value-based contracts: Structured, reportable completion data for payer and ACO quality programs
- Capture appropriate screening revenue: Bill in-clinic where payer rules allow (e.g., CPT 92227/92228)
- Predictable platform cost: Published subscriptions from $300–$700/month plus per-credit overage — not a rev-share on clinical fees
CarePlus is a platform by HealthOcta Inc — workflow, specialist routing, and reporting infrastructure; your clinic retains control of orders, billing, and follow-up.
CarePlus is typically the better fit when the buyer is evaluating clinic deployment, not just model accuracy on a benchmark dataset.
Choose CarePlus when you need:
- Staff workflow and training for in-office capture during primary care visits
- Licensed ophthalmologist or optometrist interpretation with structured clinical reports
- Quality-program documentation — HEDIS, Star, ECDS-ready structured data
- Multi-site rollout — pooled credits, $100/month add-on sites, optional $400/month camera lease via Complete Bundle
- Predictable pricing and a 90-day pilot opt-out on bundled plans (terms apply)
AI-only vendors may win on algorithm demos alone. CarePlus wins when the decision includes staffing, specialist review, payer reporting, and day-to-day clinic operations.
Yes — for raw screening throughput, AI is usually faster and lower marginal cost than having a human eye specialist read every image. But throughput is not the same as a complete primary care workflow.
When immediacy at the point of care matters: CarePlus can provide an AI-assisted, risk-based assessment so staff and clinicians get a same-visit signal while the patient is still in clinic.
When reliability and downstream cost matter: CarePlus routes images to licensed eye specialists (board-certified ophthalmologists or optometrists) for asynchronous interpretation. That approach reduces false-positive noise, unnecessary urgent referrals, and follow-up burden — costs that pure AI-only screening can create when sensitivity is tuned aggressively.
Practical summary for buyers:
- Want a fast first-pass result during the visit → AI-assisted triage can help
- Want a defensible clinical read and quality documentation → specialist interpretation and structured reporting
- Want both → CarePlus supports a workflow-first model: capture in primary care, AI where it adds speed, specialist reads where clinical interpretation and reporting matter
HealthOcta provides the CarePlus technology platform and workflow; independent specialists perform clinical interpretation. Your clinic remains the treating provider.