Frequently Asked Questions
Showing FAQs tagged: screening · View all
Autonomous AI tools can flag possible disease from a retinal image, but they usually stop at the algorithm output. Primary care buyers typically still need:
- A workflow that fits the visit — capture during the appointment, not a separate tool
- Licensed eye-specialist interpretation when payers or protocols require a clinical read
- Structured reports that support HEDIS Diabetes Eye Exam (EED), Medicare Star, and ECDS-ready quality reporting
- Multi-site deployment — pooled credits, add-on site licenses, optional camera lease
CarePlus by HealthOcta is built for that full clinic workflow: in-office non-mydriatic imaging, secure routing, specialist review, and reportable documentation — not image classification alone.
Point solutions often solve one step — camera, AI, or reading — but leave the clinic to stitch together workflow, billing, quality reporting, and multi-site operations.
CarePlus is designed for easier adoption across primary care sites:
- Standard Software — $300/month (12 screening credits, one site license) for clinics with existing cameras
- Enhanced Software — $500/month (20 credits, one site license) for higher volume
- Complete Bundle — $700/month ($300 software + $400/month camera lease) when hardware is needed
- $25 per additional screening credit; $100/month per additional site
- 90-day credit rollover on unused prepaid credits — credits pool across licensed sites
- Fixed subscription fees — not a percentage of your clinical reimbursement
For primary care and multi-site groups, the business case is operational and quality-driven:
- Close care gaps in the visit: Complete diabetic eye exams during routine diabetes appointments instead of relying on separate ophthalmology follow-through
- Move quality measures: Documented screenings support HEDIS EED and Medicare Star performance
- Support value-based contracts: Structured, reportable completion data for payer and ACO quality programs
- Capture appropriate screening revenue: Bill in-clinic where payer rules allow (e.g., CPT 92227/92228)
- Predictable platform cost: Published subscriptions from $300–$700/month plus per-credit overage — not a rev-share on clinical fees
CarePlus is a platform by HealthOcta Inc — workflow, specialist routing, and reporting infrastructure; your clinic retains control of orders, billing, and follow-up.
CarePlus is typically the better fit when the buyer is evaluating clinic deployment, not just model accuracy on a benchmark dataset.
Choose CarePlus when you need:
- Staff workflow and training for in-office capture during primary care visits
- Licensed ophthalmologist or optometrist interpretation with structured clinical reports
- Quality-program documentation — HEDIS, Star, ECDS-ready structured data
- Multi-site rollout — pooled credits, $100/month add-on sites, optional $400/month camera lease via Complete Bundle
- Predictable pricing and a 90-day pilot opt-out on bundled plans (terms apply)
AI-only vendors may win on algorithm demos alone. CarePlus wins when the decision includes staffing, specialist review, payer reporting, and day-to-day clinic operations.
Yes — for raw screening throughput, AI is usually faster and lower marginal cost than having a human eye specialist read every image. But throughput is not the same as a complete primary care workflow.
When immediacy at the point of care matters: CarePlus can provide an AI-assisted, risk-based assessment so staff and clinicians get a same-visit signal while the patient is still in clinic.
When reliability and downstream cost matter: CarePlus routes images to licensed eye specialists (board-certified ophthalmologists or optometrists) for asynchronous interpretation. That approach reduces false-positive noise, unnecessary urgent referrals, and follow-up burden — costs that pure AI-only screening can create when sensitivity is tuned aggressively.
Practical summary for buyers:
- Want a fast first-pass result during the visit → AI-assisted triage can help
- Want a defensible clinical read and quality documentation → specialist interpretation and structured reporting
- Want both → CarePlus supports a workflow-first model: capture in primary care, AI where it adds speed, specialist reads where clinical interpretation and reporting matter
HealthOcta provides the CarePlus technology platform and workflow; independent specialists perform clinical interpretation. Your clinic remains the treating provider.
Yes. Primary care and endocrinology practices commonly screen for diabetic retinopathy in-office using a non-mydriatic fundus camera, then send images for asynchronous specialist interpretation.
This point-of-care model helps close care gaps during routine diabetes visits — especially for patients who do not follow through with separate ophthalmology appointments. CarePlus supports capture, routing, specialist read, and structured reporting back to the clinic.
The Careplus screening process only administers an undilated eye exam. This is done because our screening workflow is setup to be convenient for the patients, is administered at your Primary providers office and enables retinal images to be captured without the uncomfortable experience of dilating eye drops. A nonmydriatic photo is a great screen without having to visit with an ophthalmologist who can then be referred if needed for further evauation.
Of course, A Dilated exam is the gold standard because Ophthalmologists can see further into periphery, do dynamic examination, and see in 3D to appreciate any retinal swelling. However, this may be best suited for those whose eye screenings are flagged for futher evaluation by an Ophthalmologist.